Frequently Asked Questions

Who owns Pinewood Village?

The land on which Pinewood Village is built is owned by the University of Cape Town. In 1993, the University entered into a 99-year lease agreement with the Pinewood Trust which controls the sales and maintenance of the buildings.

What items are included in monthly levies?
  1. The operational costs of the village are covered by residents and include inter alia, municipal rates, water, sewerage, security, telephone rental, catering overheads, gardens, communal electricity costs, etc.
  2. Transport to Howard Centre twice a week.
Aloe Close – additional services
  1. 24-hour monitoring service with back up from the Village Medical Care Facility.
  2. Weekly domestic servicing of cottages.
  3. Laundry, including bed linen and towels.
What items are not included in the monthly levies?
The levy and mandatory charges cover all operational costs of the Village, including insurance of the dwelling units (not the contents – residents are required to insure their own possessions).

Excluded are the following:
  • purchase of electricity cards – available from Pinewood Reception;
  • cost of DSTV Retirement Village Package (optional);
  • mandatory meals per month;
  • cost of telephone calls;
  • cost of data (fibre runs throughout the Village) (optional);
  • Ombudsman’s levy.
Are levies reviewed on a regular basis?

The levies are reviewed annually.

Are there health care facilities?

The health care facilities are run by the Nursing Services Manager. Health care assistance is offered to all residents of Pinewood Village.

The Village employs a team of qualified Registered and Professional Nurses as well as Nurse Carers. A Clinic is held every weekday. Pinewood Village offers additional home-based care for those residents requiring short term recuperative care (for resident's account). Pinewood Village does offer frail care facilities to the residents of Pinewood Village only.

What are the current prices of cottages?

These are determined by the Trust and the prices are reviewed annually. The Trust takes the latest market related prices into consideration when determining prices.
Prices as at 1 April 2021 are:
1 Bedroom Cottage from R2 250 000
2 Bedroom Cottage from R2 850 000
3 Bedroom Cottage from R3 400 000

Is there 24 Hour Security?

Pinewood Village has full perimeter security by way of cameras and electric fencing as well as a 24 hour security at the entrance and exit gate. The entire Village is covered during load-shedding by way of generators.

What other facilities are available?

The Community Centre complex offers the residents a large comfortable lounge and a dining room seating 150 people. Luncheon is served every day except Saturday. Also situated within the complex is a library, a snooker room, a hairdressing salon, a coin-operated launderette and the administration offices.

Are facilities available for visiting family members or friends?

Two Hospitality Suites are available – charged at a daily rate per suite.
For more information, click here to visit our Facilities page.

Is there transport to Howard Centre?

For the convenience of residents, particularly those who no longer drive, transport is provided every Wednesday and Thursday morning to the Howard Shopping Centre in Pinelands.

Are pets allowed?

No. The Management Committee has a 'No Pets' policy (no cats or dogs) with the exception of approved trained assistance dogs for the blind or partially sighted.

Are the cottages serviced?

No. Residents are to make their own arrangements for domestic workers and gardeners. The Garden Contractor mows lawns and trims edges providing a limited service in private gardens.

Waste Removal and Recycling

Household refuse is cleared once a week. The Village recycles much of its waste and recycle bins are available for plastic, paper, cardboard, glass, metal cans, etc.

What activities and interest groups are available?
  • Bingo
  • Card games
  • Exercise classes
  • Live entertainment
  • Knitting group
  • Errington Library
  • Monday movies
  • Music Circle
  • Song group
  • Snooker
  • Walk / run group
  • Yoga

Regular Church Services are also held in the Community Centre.

Waiting list

The Pinewood waiting list is an electronic application system which is accessible on the Pinewood website. The waiting list policies and procedures are available on the website under the 'Applications' tab.

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